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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Matthews

Mary Matthews

November 9, 2024

5  out of  5
rating by Mary Matthews
"Great Insurance company. Mary"
We responded:
"Thank you for your five-star rating, Mary! We're glad we could provide excellent service."
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Mickye Stevenson

November 6, 2024

5  out of  5
rating by Mickye Stevenson
"Good communication, responsiveness, and overall professionalism."
We responded:
"Mickye, we're overjoyed by your five-star rating! Remember, we're always available to address all your insurance needs."
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Chuck C

November 1, 2024

5  out of  5
rating by Chuck C
"Got me insured on my camper in minutes. Been a SF customer for years....will continue to be a loyal customer"
We responded:
"We are truly humbled by this review, Chuck, and value the years we have been able to work with you. Thank you so very much, it means so much to me and my team. Thank you for being such a good and longtime customer...we truly appreciate you!"
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Charles Ludvigsen

October 28, 2024

5  out of  5
rating by Charles Ludvigsen
"Great customer service they really go above and behind to get the coverage you want and need"
We responded:
" Thank you for your fantastic review, Charles! We’re delighted to hear that you experienced great customer service and that our team went above and beyond to meet your insurance needs. Your satisfaction is our top priority! If you need any further assistance, we’re here to help."
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Ken Porterfield

October 28, 2024

5  out of  5
rating by Ken Porterfield
"Friendly staff and great service"
We responded:
"Ken - I am so incredibly grateful that you took the time to leave us this review. It's customers like you that make our job wonderful. We look forward to serving you again."
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Judy Boggs

October 22, 2024

5  out of  5
rating by Judy Boggs
"I was looking for a better rate after being with an insurance company for 30 years. A good friend referred me to Stat Farm and so very thankful she did. I was paying way too much with the other company. I called and they were extremely helpful and very pleasant. I got a great rate with same coverages for my auto and renters insurance. I fell like I gave my self a raise!! Thank you State Farm ,Nicole Cockeram and staff!"
We responded:
"Thank you for your wonderful review, Judy! We’re thrilled to hear that you found a better rate and are enjoying the same coverage with us. It’s great to know that our team provided you with the support you needed. We appreciate your friend’s recommendation and are so happy to have you with us. If you need anything in the future, don’t hesitate to reach out!"
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Shanenna Saunders

October 22, 2024

5  out of  5
rating by Shanenna Saunders
"Great customer service"
We responded:
"Thanks so much for the great review, Shanenna! We appreciate your business and are happy to serve you!"
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Robert swiger Jr

October 22, 2024

5  out of  5
rating by Robert swiger Jr
"Great service,"
We responded:
"We really appreciate your kind words and five-star review Robert! Thank you for trusting us with your insurance needs."
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carol prevete

October 21, 2024

4  out of  5
rating by carol prevete
"Very impressed with following up on things and not letting it slip through the cracks."
We responded:
"Carol, We value your feedback immensely and strive for excellence. Kindly inform us of any areas where we can enhance your experience to merit a five-star rating."
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Sheba Smiles

October 21, 2024

5  out of  5
rating by Sheba Smiles
"My agent Tammy was knowledgeable and very professional. She was prompt with my route and patient. Thank you Tammy."
We responded:
"I'm glad to hear you were satisfied with Tammy's service! I'll pass your feedback onto her. Thank you for taking the time to leave a review!"
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bunk27215

October 17, 2024

5  out of  5
rating by bunk27215
"I have only been with State Farm for one day but I feel like it’s my duty to review my experience up to this point! First off I never review, but I have nothing but good things to say about Lisa and the premiums that State Farm has done for me! Lisa took my initial call and immediately I knew she cared, was very knowledgeable and answered all my questions with no hesitations. When I met her in her office to go over the policies and limits it was a done deal right on spot. I like dealing with a person that’s assertive. It was a no brainer not to do business with State Farm. My previous insurance company was not State Farm and they were lacking knowledgeable agents and one of my policies increased 29% in one year with no claims. Thank you State Farm and I do hope the relationship grows!"
We responded:
"Thank you so much for taking the time to share your experience with us! We’re absolutely thrilled to hear that your first day with us has been so positive. It’s great to know that Lisa made such a strong impression with her knowledgeable and caring approach. We strive to ensure that our clients feel supported and informed, and it sounds like she did just that by answering all your questions without hesitation. We’re especially pleased to hear that meeting with Lisa in her office helped solidify your decision to choose State Farm. Her assertiveness and clarity can really make a difference when navigating insurance policies and limits. We understand how frustrating it can be when previous providers increase premiums without explanation, so we’re glad you found a better fit with us."
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raymond joyce

October 17, 2024

5  out of  5
rating by raymond joyce
"The workers at this particular State farm are very very friendly, especially Tammy. She helped me for a long time on the phone bundle a package that was really helpful for myself, and one for my mother too. I would definitely recommend this agency."
We responded:
"We’re thrilled to hear that you had such a positive experience with our team, especially with Tammy. It's great to know she took the time to help you bundle a package that meets your needs, as well as your mother’s. We pride ourselves on providing friendly and helpful service, and your recommendation means the world to us. Thanks, Raymond! "
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Lisa Dove

October 16, 2024

5  out of  5
rating by Lisa Dove
"Crystal and Tammy are awesome to conduct business with! I have been a client since March 2008, when I purchased my home. I can just shoot Crystal an email and or call and she gracefully answers my questions or any concerns I may have."
We responded:
"Thank you so much, Lisa, for your kind words and for being a valued client since 2008! We’re thrilled to hear that you have such a positive experience working with Crystal and Tammy. It’s wonderful to know that Crystal has been there to answer your questions and address your concerns promptly and graciously. We truly appreciate your loyalty and trust in us over the years. "
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kara kramer

October 14, 2024

5  out of  5
rating by kara kramer
"Jennifer Sheppard has been fantastic throughout our whole transition."
We responded:
"I'm glad to hear Jennifer has provided you with fantastic service! I'll be sure to pass your feedback along to her. Thanks for leaving us a great review, Kara!"
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Cindy Watson

September 10, 2024

5  out of  5
rating by Cindy Watson
"Jennifer was extremely helpful in getting my homeowners and car insurance transferred to Statefarm. She communicated with my old insurers so I did not have too. Looking forward to only having to make one call now. Thanks Jennifer!!"
We responded:
"I'm delighted to hear about your positive experience with Jennifer! She really knows how to make things easy for our customers. Thank you for switching to State Farm and choosing our agency, Cindy!"
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Cassie Stamm

September 10, 2024

5  out of  5
rating by Cassie Stamm
"What a great team to work with! Follow up is great! Jennifer spent so much time explaining everything to me. I have been with State Farm for over 20 years. This office is top notch !"
We responded:
"There's no better compliment than hearing a great review about our staff, especially from such a long time customer! Thank you for putting your trust in our agency for all these years, Cassie!"
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John Meyer

August 21, 2024

5  out of  5
rating by John Meyer
"Jenna at Nicole Cockerham’s office was incredible. We were moving to the area and she followed up with us throughout the process. She was so helpful and patient. She made the process of securing insurance so easy. We greatly appreciate all that she helped us with. Highly recommend her and Nicole Cockerham’s agency."
We responded:
"Thank you so much, John, for your wonderful review! I’m thrilled to hear that Jenna was able to assist you so effectively during your move. We always aim to provide exceptional service, and it’s great to know that Jenna’s patience and support made securing your insurance a smooth process. We truly appreciate your recommendation and look forward to serving you in the future!"
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Janice Copeland

July 31, 2024

5  out of  5
rating by Janice Copeland
"Jenna made everything EASY! Thank you all!"
We responded:
"Janice, thank you for your feedback! I'm so glad to hear that Jenna made everything easy for you. We always strive to simplify the process for our clients. If you need any further assistance, don’t hesitate to reach out. Thanks again for your support!"
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Jacob Boykin

July 30, 2024

5  out of  5
rating by Jacob Boykin
"Nicole is awesome! Was able to update my insurance on such short notice and is extremely kind. Highly recommend!"
We responded:
"Jacob, thank you so much for your kind words! I'm thrilled to hear that I could assist you with updating your insurance on short notice and that you found my service to be kind and helpful. Your recommendation means a lot to me. If you need any further assistance or have more questions, feel free to reach out. I’m here to help!"
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Kenneth Allison

July 30, 2024

5  out of  5
rating by Kenneth Allison
"Great people to work with"
We responded:
"We're thrilled to have met your expectations, Kenneth. Your satisfaction is our top priority, and we're glad we could provide you with the service you deserve."
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willie kennedy

July 29, 2024

5  out of  5
rating by willie kennedy
"I’m glad I did call them my experience with them was beautiful I’ll recommend them to anyone who is in need of auto insurance"
We responded:
"Thank you, Willie, for sharing your positive experience! We're thrilled to hear that you had a beautiful experience with us and that you’re happy you made the call. Your recommendation means a lot, and we're glad we could assist you with your auto insurance needs. "
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Hilary Hill

July 24, 2024

5  out of  5
rating by Hilary Hill
"We have used Nicole personally for years and as local Realtors we refer many clients to her firm. Nicole, Tammy and the whole team consistently go above and beyond with their customer service and communication. We recently had a client who had tried multiple other insurance agencies to help her with a unique and urgent situation with no success. I called Tammy and she immediately took action and did was needed to take care of our client. I can’t say enough about the kindness and professionalism you will receive if you choose this team as your insurance professionals."
We responded:
"Thank you for the 5-star review, Hilary! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Nicole"
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Keith Foster

July 18, 2024

5  out of  5
rating by Keith Foster
"I have my truck insurance with Nicole Cockerham and I just got life insurance too. Very nice people that work there and I would recommend them to my family and friends! Best vehicle insurance I ever had. Go see them and let them set you up with insurance. You won’t be disappointed, I promise you!!"
We responded:
"Keith, I’m thrilled to hear that you’re pleased with both your truck insurance and life insurance. It’s great to know that you find our team to be helpful and that you would recommend us to your family and friends. We’re committed to providing the best service and ensuring that you’re satisfied with your coverage."
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Patty Harrington

July 16, 2024

5  out of  5
rating by Patty Harrington
"Tammy made the experience very easy! Happy to have this business detail taken care of!"
We responded:
"Thank you, Patty, for your feedback! We’re glad to hear that Tammy made the experience easy and that you’re happy with how your business details were handled. We’re happy to help!"
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Amari Tatum

July 15, 2024

5  out of  5
rating by Amari Tatum
"Nicole and Tammy are Awesome! Very helpful, and willing to ensure you receive the best service!"
We responded:
"Amari, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Nicole"